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Privacy Policy

EchoBrand AI ("EchoBrand AI," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our website, platform, applications, and related services (collectively, the "Service").

By using the Service, you consent to the practices described in this Privacy Policy.

Effective Date: 12/18/2025

1. Information We Collect

1.1 Information You Provide to Us

We may collect information you voluntarily provide, including:

  • Name, email address, and account credentials
  • Billing and payment information (processed by third-party payment providers)
  • Business, brand, or profile information submitted during onboarding
  • Content, prompts, images, and other inputs you submit to the Service ("User Content")
  • Communications with us, including support requests

1.2 Information Collected Automatically

When you access the Service, we may automatically collect:

  • IP address
  • Device identifiers and browser type
  • Usage data, feature interactions, and log information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use information to:

  • Provide, operate, and maintain the Service
  • Process user inputs and generate AI-powered outputs
  • Improve performance, features, and user experience
  • Process payments and manage subscriptions
  • Communicate service updates, security notices, and support messages
  • Monitor for fraud, abuse, or security issues
  • Comply with legal obligations

3. AI Processing and Third-Party Providers

EchoBrand AI uses third-party artificial intelligence service providers to process user inputs and generate outputs as part of the Service.

  • User Content may be transmitted to these providers solely to deliver Service functionality
  • EchoBrand AI does not sell personal information
  • We do not claim ownership of User Content
  • We do not knowingly authorize third-party AI providers to use User Content for their own marketing purposes

Processing by third-party AI providers is subject to their respective terms and data handling practices. EchoBrand AI takes reasonable steps to work with providers that maintain appropriate security and privacy safeguards.

4. Use of Data for Improvement

EchoBrand AI may use aggregated and anonymized data to:

  • Analyze usage trends
  • Improve product performance and reliability
  • Develop new features

Such data does not identify individual users.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website and platform functionality
  • Understand usage patterns
  • Improve performance and reliability

You may control cookies through your browser settings. Disabling cookies may limit certain features.

6. How We Share Information

We may share information only as necessary with:

  • Service providers that support hosting, analytics, payments, and security
  • Legal or regulatory authorities when required by law
  • A successor entity in the event of a merger, acquisition, or asset sale

We do not sell personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the Service
  • Fulfill contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

You may request deletion of your account and associated data, subject to legal or operational retention obligations.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access personal information we hold about you
  • Request correction or deletion of personal information
  • Opt out of certain processing activities

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA).

Requests may be submitted using the contact information below.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Third-Party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

12. International Users

If you access the Service from outside the United States, you acknowledge that your information may be transferred to and processed in the United States.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

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